![]() The emails appear to be from Norton-Lifelock, a reputable company that offers antivirus and identity theft protection services. Other names may be trademarks of their respective owners. The Norton-Lifelock email scam is a phishing scheme in which cybercriminals send fake emails to trick people into providing personal and financial information. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Microsoft and the Window logo are trademarks of Microsoft Corporation in the U.S. Alexa and all related logos are trademarks of, Inc. App Store is a service mark of Apple Inc. ![]() Mac, iPhone, iPad, Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. Android, Google Chrome, Google Play and the Google Play logo are trademarks of Google, LLC. Firefox is a trademark of Mozilla Foundation. These emails are designed to trick you into providing log-in information or financial information, such as credit card numbers or Social Security numbers. or its affiliates in the United States and other countries. Email Phishing The basic phishing email is sent by fraudsters impersonating legitimate companies, often banks or credit card providers. NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. LifeLock identity theft protection is not available in all countries. The Norton and LifeLock Brands are part of NortonLifeLock Inc. Press Ctrl + C to copy the information and press Ctrl + V, to paste it into the email you are submitting to Click Send.If you are reporting more than one email, select all the header information you have copied to the Notepad or Word file.Copy all the information, and paste it into a Notepad or Word file.Next to Spam, click More > View raw message.In the Original Message window, click Copy to clipboard.Next to Reply, click More > Show original.Copy and paste it into a Notepad or Word file.In the Message details window, select all the information.I checked my annual business budget and I didnt. In the Internet headers field, copy all the information, and paste it into a Notepad or Word file. I got an email today from Norton Antivirus protection reminding me that my subscription has been successfully renewed and updated for 359.99.Depending on your email client, do one of the following to collect the email technical header information.These companies may claim you’ve made purchases when you haven’t. Unknown and unfamiliar senders Fake emails from people posing as influencers, high-ranking officials or legitimate companies. And if a scammer cold-calls you with this sort of scheme, just hang up on them without another word. The email has a suspicious domain name or uses uncommon characters in the address. It’s always best to just delete these emails. And that just means more scams in your inbox. Even knowing that it’s a scam, reaching out to them in any way may encourage them to share your contact info with other scammers. But what they will actually do is pretend to process a refund for you, while covertly making off with your cash.ĭon’t ever call these numbers, and don’t email the senders. And they will cheerfully agree to get you your money back. If the domain is listed here, the email you received is a legitimate Norton email. S/he’ll gladly pretend to be with Norton or McAfee or whatever company you mention. For example, if you received an email from, open your browser search and type. The phone number in that email will not connect you to Norton, but a scammer. It is a variant of the Thanks for Your Purchase scam. But if you receive this kind of email, take a deep breath and realize that it is just a ruse. The urge to undo that $500+ charge almost blocks out other thoughts. ![]() ![]() There is nothing true about this message, yet it still grabs people and compels them reach for the phone. So this scam tends to works well, because it lines up with people’s expectations: Many people get annual emails that announce upcoming antivirus auto-renewal charges.
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